Shipping Policy

Shipping Policy – Mazr Lifestyle Innovations

At Mazr Lifestyle, we strive to deliver your orders quickly and safely. To ensure smooth delivery, please read the following shipping guidelines:

We ship all over India.
Delivery typically takes 3 to 10 business days depending on your location.
If delivery cannot be completed because you are not available at the address, the courier service will hold the package for 3 days before returning it to Mazr Lifestyle’s office.
If you require special delivery instructions (e.g., leave with neighbour, leave at back door, etc.), please write them in the special instructions box while placing your order.
- If no delivery instructions are provided and the courier returns the item, additional charges incurred will be your responsibility.
If you want the package left without a signature, you must include that instruction explicitly — and understand that neither Mazr Lifestyle nor the courier can be responsible for loss in such cases.
Once your order has been shipped, any request to change the delivery address will lead to extra charges.

All prepaid orders are dispatched within 24-48 hours of order confirmation.
For Cash on Delivery (COD) orders, our team will contact you first to confirm your details. Once confirmed, COD orders are shipped within 24-48 hours.

To cancel an order, please send a written request (email is accepted) within 1 day of placing the order.
Once the order has been dispatched, cancellation requests cannot be accepted.
Mazr Lifestyle also reserves the right to cancel any order at its discretion.

We aim to supply products of the highest quality. If an item you receive is faulty or damaged, please contact us promptly.
Your rights and solutions will be addressed based on the nature of the issue and how long you have had the product.
We will do our best to resolve the issue quickly and fairly.